For many computer users, installing Adobe Creative Suite 3 Web Premium Version is as simple as following the instructions included with the software. For others, repeated attempts yield only a series of “component fail” errors. This guide walks you through several common solutions to this installation problem.
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Step 1
Follow the instructions included with the Creative Suite 3 software. If the installation fails due to a “component fail” error, try each of the steps below, then attempt to reinstall the software suite.
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Step 2
Backup your current registry configuration by clicking “Start” then “Run.” Type “%SystemRoot%\system32\restore\rstrui.exe” in the dialogue box and then click “OK.” On the next page, click “Create a restore point” then “Next” and type a name for the restore point. Click “Create” then “Close.”
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Step 3
Log in to your XP system as an Administrator, not as a user with administrator privileges. Consult your Windows Help system if you are unfamiliar with Administrator mode.
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Step 4
Launch the registry edit by clicking “Start” then “Run.” Type “regedit” in the dialogue box and then click “OK.”
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Step 5
Edit each of the following registry keys. If you are not familiar with editing registry values, consider consulting a Windows IT expert for assistance. When finished, exit the registry edit.
1. \HKEY_LOCAL_MACHINE\Software\Classes\AcroIEHelper.AcroIEHlprObj\CLSID
2. \HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\InprocServer32
3. \HKEY_LOCAL_MACHINE\Software\Classes\TypeLib\{5F226421-415D-408D-9A09-0DCD94E25B48}\1.0\FLAGS -
Step 6
Insert the installation DVD into your computer’s optical drive. If an installation dialogue window opens, cancel the Abode CS3 installation.
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Step 7
Copy the installation DVD to your computer’s hard drive. In Windows Explorer, select the DVD icon and ctrl + drag the icon to your desktop. This will copy the disk to your desktop.
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Step 8
Launch the system configuration utility by clicking “Start” then “Run.” Type “msconfig” in the dialogue box and then click “OK.”
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Step 9
Under the “General” tab, select “Selective Startup” and uncheck all the boxes beneath “Selective Startup” except “Load System Services.” Be sure “Use Original BOOT.INI” is selected.
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Step 10
Under the “Services” tab, click “Disable All” and then make sure that “Windows Installer” is checked. Click “OK” to exit the system configuration utility.
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Step 11
Restart your machine when prompted. Your machine should reboot in Selective Startup mode.
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Step 12
Install Adobe Creative Suite 3 Web Premium following the package’s instructions.
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Step 13
Complete the installation and then launch the system configuration utility by clicking “Start” then “Run.” Type “msconfig” in the dialogue box and then click “OK.”
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Step 14
Under the “General” tab, select “Normal Startup.” Click “OK” to exit the system configuration utility.
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Step 15
Restart your machine when prompted. If installation problems continue, contact Adobe Technical Support for assistance with your machine’s unique setup.
Troubleshooting Adobe CS3 Web Premium Installation
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Each computer is different, so check the Adobe Support website for information tailored to your computer’s operating system or setup.
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Editing registry values in Windows can severely impact your operating system. Be sure to back up your registry and seek assistance if you are unfamiliar with the registry key.